Terms and Conditions

Oak City Crafting’s terms and conditions are listed below. Please review and ensure your full understanding before you purchase any of our handmade items, as all orders are bound by these terms and conditions.

Oak City Crafting welcomes you!
All products produced by Oak City Crafting are custom in nature and by design. Every item will have variation due to the implicit nature of being handmade by our different crafters.
PAYMENT
Oak City crafting accepts online payments through this website solely through SquareSpace. This website only accepts payment via credit or debit card. Payment is due upon receipt of invoice.

CAUTION

All products could potentially cause a choking hazard. Oversight of use is required. Oak City Crafting holds no responsibility for any damage or harm caused by any products.

LEAD TIME
Oak City Crafting’s products are each handmade. Depending on your product selection and quantity required, our lead time will range from 3 business days to three weeks. Once your order is confirmed, Oak City Crafting will notify you within 48 hours of the lead time for your specific order.

SHIPPING
All orders will be shipped through the United States Parcel Service. Shipping times vary based on geographic location. Cost to ship each product will vary depending on size and weight of the individual order.

Oak City Crafting ONLY offers shipping in the United States of America at this time.

REFUNDS AND EXCHANGES

Returns will not be accepted for any products, as all items are custom made. If you are not happy with your order or believe that Oak City Crafting has erred in some way, please e-mail oakcitycrafting@gmail.com. A full review will be performed and if Oak City Crafting is determined to be at fault, we will happily ship a replacement item. If the customer is at fault, full charges will apply.

No changes will be made available once the order is submitted.

Terms and Conditions

Last updated: October 4th, 2019

Please read these Terms and Conditions carefully before using the www.oakcitycrfting.com website operated in conjunction with Oak City Crafting and Square Space.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service. Terms and Conditions for Oak City Crafting are based on the SquareSpace.com T’s&C’s conditions example.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Oak City Crafting.

Oak City Crafting has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Oak City Crafting shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

It is strongly advised that you read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Governing Law

These Terms shall be governed and construed in accordance with the laws of North Carolina, United States, without regard to its conflict of law provisions.

Failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these terms at any time. If a revision is material, we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Privacy Policy

Personal information obtained from your use of our Services

When you use our Services, we collect information about your activity on and interaction with the Services, such as your IP address(es), your device and browser type, the web page you visited before coming to our sites, what pages on our sites you visit and for how long and identifiers associated with your devices. If you’ve given us permission through your device settings, we may collect your location information in our mobile apps.

If you are an End User of our Users’ sites, we also get information about your interactions with their sites, though we use this in anonymous, aggregated or pseudonymized form which does not focus on you individually. We use this data to evaluate, provide, protect or improve our Services (including by developing new products and services).

Some of this information is collected automatically using cookies and similar technologies when you use our Services and our Users’ sites. We let our Users control what cookies and similar technologies are used through their sites (except those we need to use to provide the Services properly, such as for performance or security related reasons). You can read more about our use of cookies in our Cookie Policy. Some of this information is similarly collected automatically through your browser or from your device.

How we use your personal information

We use the personal information we obtain about you to:

· Provision of the Services. Create and manage your Account, provide and personalize our Services, process payments and respond to your inquiries.

· Communicating with you. Communicate with you, including by sending you emails about your transactions and Service-related announcements.

· Surveys and contests. Administer surveys, contests and other promotions.

· Promotion. Promote our Services and send you tailored marketing communications about products, services, offers, programs and promotions of Squarespace and our partners and measure the success of those campaigns. For example, we may send different marketing communications to you based on your subscription plan or what we think may interest you based on other information we hold about you.

· Advertising. Analyze your interactions with our Services and third parties’ online services so we can tailor our advertising to what we think will interest you. For example, we may decide not to advertise our Services to you on a social media site if you already signed up for Paid Services or we may choose to serve you a particular advertisement based on your subscription plan or what we think may interest you based on other information we hold about you.

· Customizing the Services. Provide you with customized services. For example, we use your location information to determine your language preferences or display accurate date and time information. We also use cookies and similar technologies for this purpose, such as remembering which of Your Sites you most recently edited.

· Improving our Services. Analyze and learn about how the Services are accessed and used, evaluate and improve our Services (including by developing new products and services and managing our communications) and monitor and measure the effectiveness of our advertising. We usually do this based on anonymous, pseudonymized or aggregated information which does not focus on you individually. For example, if we learn that most Users of Paid Services use a particular integration or feature, we might wish to expand on that integration or feature.

· Security. Ensure the security and integrity of our Services.

· Third party relationships. Manage our vendor and partner relationships.

· Enforcement. Enforce our Terms of Service and other legal terms and policies.

· Protection. Protect our and others’ interests, rights and property (e.g., to protect our Users from abuse).

· Complying with law. Comply with applicable legal requirements, such as tax and other government regulations and industry standards, contracts and law enforcement requests.

We process your personal information for the above purposes when:

· Consent. You have consented to the use of your personal information in a particular way. When you consent, you can change your mind at any time.

· Performance of a contract. We need your personal information to provide you with services and products requested by you, or to respond to your inquiries. In other words, so we can perform our contract with you or take steps at your request before entering into one. For example, we need your email address so you can sign in to your Squarespace account.

· Legal obligation. We have a legal obligation to use your personal information, such as to comply with applicable tax and other government regulations or to comply with a court order or binding law enforcement request.

· Legitimate interests. We have a legitimate interest in using your personal information. In particular, we have a legitimate interest in the following cases:

o To operate the Squarespace business and provide you with tailored advertising and communications to develop and promote our business.

o To analyze and improve the safety and security of our Services - we do this as it is necessary to pursue our legitimate interests in ensuring Squarespace is secure, such as by implementing and enhancing security measures and protections and protecting against fraud, spam and abuse.

o To provide and improve the Services, including any personalized services - we do this as it is necessary to pursue our legitimate interests of providing an innovative and tailored offering to our Users on a sustained basis.

o To share your personal information with other Squarespace group companies that help us provide and improve the Services.

o To anonymize and subsequently use anonymized information.

· Protecting you and others. To protect your vital interests, or those of others.

· Others’ legitimate interests. Where necessary for the purposes of a third party’s legitimate interests, such as our partners who have a legitimate interest in delivering tailored advertising to you and monitoring and measuring its effectiveness or our Users who have a legitimate interest in having their sites function properly and securely and analyzing the usage of their sites so they can understand trends and improve their services.

6. How we share your personal information

We share personal information in the following ways:

· Affiliates. We share personal information with our affiliates when it is reasonably necessary or desirable, such as to help provide services to you or analyze and improve the services we or they provide.

· Users. We share with our Users data regarding usage by End Users of their sites. For example, we provide a User with information about what web page the End User visited before coming to their site and how their End Users interacted with their site. This is so Users can analyze the usage of their sites and improve their services.

· Business partners. We may share personal information with business partners. For example, we may share your personal information when our Services are integrated with their Third Party Services, but only when you have been informed or would otherwise expect such sharing.

· Service providers. We share personal information with our service providers that perform services on our behalf. For example, we may use third parties to help us provide customer support, manage our advertisements on other sites, send marketing and other communications on our behalf or assist with data storage.

· Process payments. We transmit your personal information via an encrypted connection to our payment processor.

· Following the law or protecting rights and interests. We disclose your personal information if we determine that such disclosure is reasonably necessary to comply with the law, protect our or others’ rights, property or interests (such as enforcing our Terms of Service) or prevent fraud or abuse of Squarespace or our Users or End Users. In particular, we may disclose your personal information in response to lawful requests by public authorities, such as to meet national security or law enforcement requirements.

· Advertising. We share personal information with third parties so they and we can provide you with tailored advertising and measure and monitor its effectiveness. For example, we may share your pseudonymized email address with a third party social media platform on which we advertise to avoid serving Squarespace ads to people who already use Squarespace.

· Business transfers. If we're involved in a reorganization, merger, acquisition or sale of some or all of our assets, your personal information may be transferred as part of that deal.

· 12. End Users’ personal information

· Our customers who have created a site using Squarespace are responsible for what they do with the personal information they collect, directly or through Squarespace, about their End Users. This section is directed to such customers.

· a. Your relationship with End Users

· If you’re one of our Users, you will collect personal information about your End Users. For example, during checkout you may ask your End Users to provide their name, address, email address and payment information so that you can complete their orders. You may also use cookies and similar technologies to analyze usage and other trends.

· You're solely responsible for complying with any laws and regulations that apply to your collection and use of your End Users’ information, including personal information you collect about them from us or using Squarespace functionality or cookies or similar technologies.

· You must publish your own privacy and cookie policy and comply with them.

· We’re not liable for your relationship with your End Users or how you collect and use personal information about them (even if you collect it from us or using Squarespace functionality or cookies or similar technologies) and we won’t provide you with any legal advice regarding such matters.

· b. End User payment information

· Your End Users’ payment information may be processed via third party eCommerce Payment Processors with which you integrate your Account, in accordance with such eCommerce Payment Processors’ terms and policies. We transmit your End Users’ complete payment information when they initially provide or update it only so that we can pass it along to the eCommerce Payment Processors you agree to use. We don’t collect or store your End Users’ payment information.

Functional and Required Cookies

Squarespace uses some necessary cookies because they allow visitors to navigate and use key features. For example, Functional and Required Cookies help these features work:

Name

Type

Duration

Purpose

Crumb

Session

Prevents cross-site request forgery (CSRF). CSRF is an attack vector that tricks a browser into taking unwanted action in an application when someone’s logged in.

RecentRedirect

30 minutes

Prevents redirect loops if a site has custom URL redirects. Redirect loops are bad for SEO.

CART

2 weeks

Shows when a visitor adds a product to their cart

hasCart

2 weeks

Tells Squarespace that the visitor has a cart

Locked

Session

Prevents the password-protected screen from displaying if a visitor enters the correct site-wide password.

SiteUserInfo

3 years

Identifies a visitor who logs into a customer account

SiteUserSecureAuthToken

3 years

Authenticates a visitor who logs into a customer account

Commerce-checkout-state

sessionstorage

Session

Stores state of checkout while the visitor is completing their order in PayPal

squarespace-popup-overlay

localstorage

Persistent

Prevents the Promotional Pop-Up from displaying if a visitor dismisses it

squarespace-announcement-bar

localstorage

Persistent

Prevents the Announcement Bar from displaying if a visitor dismisses it

ss_sd

Session

Ensures that visitors on the Squarespace 5 platform remain authenticated during their sessions.

Test

Session

Investigates if the browser supports cookies and prevents errors.

squarespace-likes

localstorage

Persistent

Shows when you've already "liked" a blog post.

CHECKOUT_WEBSITE

Session

Identifies the correct site for checkout when Checkout on Your Domain is disabled.

Analytics and Performance Cookies

Remembers if a visitor agreed to placing Analytics cookies on their browser if a site is restricting the placement of cookies

Name

Type

Duration

Purpose

Crumb

Session

Prevents cross-site request forgery (CSRF). CSRF is an attack vector that tricks a browser into taking unwanted action in an application when someone’s logged in.

RecentRedirect

30 minutes

Prevents redirect loops if a site has custom URL redirects. Redirect loops are bad for SEO.

CART

2 weeks

Shows when a visitor adds a product to their cart

hasCart

2 weeks

Tells Squarespace that the visitor has a cart

Locked

Session

Prevents the password-protected screen from displaying if a visitor enters the correct site-wide password.

SiteUserInfo

3 years

Identifies a visitor who logs into a customer account

SiteUserSecureAuthToken

3 years

Authenticates a visitor who logs into a customer account

Commerce-checkout-state

sessionstorage

Session

Stores state of checkout while the visitor is completing their order in PayPal

squarespace-popup-overlay

localstorage

Persistent

Prevents the Promotional Pop-Up from displaying if a visitor dismisses it

squarespace-announcement-bar

localstorage

Persistent

Prevents the Announcement Bar from displaying if a visitor dismisses it

ss_sd

Session

Ensures that visitors on the Squarespace 5 platform remain authenticated during their sessions.

Test

Session

Investigates if the browser supports cookies and prevents errors.

squarespace-likes

localstorage

Persistent

Shows when you've already "liked" a blog post.

CHECKOUT_WEBSITE

Session

Identifies the correct site for checkout when Checkout on Your Domain is disabled.

Analytics and Performance Cookies

Cookie Name

Duration

Purpose

ss_cid

2 years